Not Christmas, but a birthday gift.
I sold cars for a few years while I was attending college, 2002-2007. I worked in what would be considered a high-wealth region. The county was in the upper threshold of median incomes for the country, and specific towns were even higher. Ben Bernanke was elected to the school board in the town where this story took place.
A dad comes into our shop, has a daughter in High School who was turning 17 in a week and he decided to buy her a new car. He was very specific. The new RAV4, pearl white, oak leather, sunroof, AWD, effectively loaded.
we didn’t have the car, but they were around, so we settled on a number, found the vehicle, swapped a silver one for it, and went on our way.
Then he asked us to deliver it. Ok, no problem, what’s the address?
The high school, at the time the students got out of school. That should have been enough of a red flag, but whatever he paid for us to deliver it, and we needed to sign paperwork and everything at the delivery, so once he had the keys, he can park it and do whatever he wants.
So we arrive ahead of time to a back lot of the school, sign everything, and then they leave me behind to show the new owner how to operate the car, set up their phone, etc. All things Toyota requires of the delivery process. So we agree that after the daughter comes out of the school they will bring the car around and we can get everything set up. He jumps in it and pulls it directly in front of the main doors, slaps a bow on it and has a big sign for her saying happy birthday.
She comes out of the building in a crowd of her friends and starts screaming. Not with joy, though. SCREAMING at her dad that it was the wrong car, that she doesn’t want some cheap Toyota, that she wouldn’t be caught dead in something like that. Etc etc. At this point, he’s trying to show her how it had everything she wanted for equipment and was the right colors, and such and she is having NONE of it. She repeatedly screamed it was ugly, and that she hated him for not getting her what she deserved (IIRC some Mercedes or BMW X3 or whatever) When I tell you this went on for 15 minutes, it could have been an hour, I have no idea. I was so completely overwhelmed by the onslaught of entitlement and bitchiness that was pouring from this 17-year-old.
Meanwhile, the mom has arrived and sees the car for the first time and takes the daughter’s side. Starts laying into the guy about how stupid he is to think she would want a Toyota.
So I’m standing there like 200 feet away trying to get another 2000 feet away. And he comes over hat-in-hand and asks, “What can we do to get out of this deal?”
So I wind up driving him and the RAV4 back to the dealership where we unwind the deal as best we can (it was cash, but notarized documents and backing out checks, etc) take our cut for the restocking and vehicle swap, etc. And send him on his way to deal with that.
It was easily the most uncomfortable I have ever been due to someone else’s behavior, and I have 3 kids of my own who have done numerous stupid things.